APA Style
Tjiptono, Fandy. (2011).
Service, quality and satisfaction (3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy.
Service, quality and satisfaction.
3
Yogyakarta:
Andi,
2011.
Book.
MLA Style
Tjiptono, Fandy.
Service, quality and satisfaction.
3
Yogyakarta:
Andi,
2011.
Book.
Turabian Style
Tjiptono, Fandy.
Service, quality and satisfaction.
3
Yogyakarta:
Andi,
2011.
Book.