APA Style

Tjiptono, Fandy. (2016). Service, Quality Dan Satisfaction . Yogyakarta: Andi.

Chicago Style

Tjiptono, Fandy. Service, Quality Dan Satisfaction. Yogyakarta: Andi, 2016. Book.

MLA Style

Tjiptono, Fandy. Service, Quality Dan Satisfaction. Yogyakarta: Andi, 2016. Book.

Turabian Style

Tjiptono, Fandy. Service, Quality Dan Satisfaction. Yogyakarta: Andi, 2016. Book.